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Ewelina Kol2's avatar
Ewelina Kol2
New member | Level 2
3 years ago

Dropbox synchronization not working with colleagues

I have a problem, some of the people I work with use the dropbox application on a computer, I use the website. When I change something in dropbox or add new folders, they don't see it in their deskto...
Dropbox Basic
Share
Shared Folders
sync
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Ewelina Kol2's avatar
Ewelina Kol2
New member | Level 2
3 years ago

Yes, because they downloaded the application and saved it on OneDrive, I think it's the fault of not synchronizing, am I right?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

It sounds like that could be the case, if the files appear on the Dropbox site for you, but not on their machines, ask them to check their Dropbox site, to ensure that they're looking at the correct account and service.

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