Forum Discussion

22ratcat22's avatar
22ratcat22
New member | Level 2
3 years ago

Dropbox thinks my iPhone is locked and won't upload photos.

dropbox thinks my iPhone is locked and won't upload photos
Mobile
sync
upload
Rogaa's avatar
Rogaa
Helpful | Level 7
2 years ago
Hi 22ratcat22,

I glanced upon your issue and i was able to stumble up on youtube that shares the same sentiment as yours, you might like to click this youtube line as it provides a detailed visual guide on how it gets resolved : https://m.youtube.com/watch?v=I3qnt-n4JU4 . What he/she did was just to unlink the device the moment they got the “phone locked “ message by going to Preferences>Account>Unlink Device . Once unlinked , the system just automatically attempts to reconfigure the installation set up and the phone was already granted full access to Dropbox and allowed to start importing files. Hope this might be of help though.

Thanks
  • jrubenstein1974's avatar
    jrubenstein1974
    Explorer | Level 4
    2 years ago

    Oh my gosh Rogaa I think this might have worked!!! (Not sure yet, but so far so good.) Thank you!

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