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Tharanei's avatar
Tharanei
Explorer | Level 3
2 years ago

Dropbox upload contextual menu on Android

Hi everyone, I'm on a oneplus 10 pro. Os and Dropbox app are up to date. Problem : when I want to upload a file from another app (gallery, audio recorder, ...), I have a new contextual menu, whe...
Android
Mobile
sync
upload
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Tharanei, did you recently join a Dropbox Business team? Those icons there show a team folder and a personal folder.

Tharanei's avatar
Tharanei
Explorer | Level 3
2 years ago
Yes, i'm using a team account from the company I work for.
It.s been years without any issue, and they told me nothing changed on their side.
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for clarifying that for us Tharanei 

     

    Would it be OK if we reached out via email to have a further look internally at this point? 

  • Tharanei's avatar
    Tharanei
    Explorer | Level 3
    2 years ago
    Yes for sure, it's easier on my private email adress (gmail), i think you can see it.
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sure thing Tharanei - you've got :envelope: 

  • RyanFromDropbox's avatar
    RyanFromDropbox
    Icon for Dropbox Product Manager rankDropbox Product Manager
    2 years ago

    Hi, Walter -- I replied in the general thread, but I'd love to be included in this follow-up conversation! This is a new design that our team is in the process of rolling out, and I'd love to get more details on the specific issues, so that our team can address them.

  • Tharanei's avatar
    Tharanei
    Explorer | Level 3
    2 years ago
    Hello !
    I'm available for any question.
    The mail thread has been closed for confidentiality reason because I do not have access to the email linked to the business account. I have access to the domain name but not this specific mail address.

    You've got my private and business email if needed .

    Thank you
  • RyanFromDropbox's avatar
    RyanFromDropbox
    Icon for Dropbox Product Manager rankDropbox Product Manager
    2 years ago

    Tharanei Thank you! I just sent you an email at your personal email address. Talk to you soon!

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