We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
keturner12
3 years agoExplorer | Level 4
Error: "This link isn't quite right. Usually this happens when the link wasn't copied exact right"
I have been trying to share a FOLDER (not a link) with several of our music club members. About 1-2 weeks ago, members told me they could not access the folder because of the following error message...
Jodlee
3 years agoNew member | Level 2
I am experiencing exactly the same problem described above - is there any solution?
Hannah
Dropbox Community Moderator
3 years agoHey Jodlee, sorry to see you're having this issue.
When the member you've invited to the folder, go to their "Shared" tab, are they able to access and add the folder to their Dropbox from there?
- keturner123 years agoExplorer | Level 3Hi. This issue was NEVER resolved. I ended up creating a duplicate folder folder and invite our new members to that new folder. The original problem folder works just fine as long as I don’t invite new people to share it. Go figure.
Karen
Silver Strings Webmaster- Timm Preusser3 years agoNew member | Level 2
I do have exactly the same problem with several users. Most of them (maybe all?) had accepted an invitation to the folders a while back, some of them 3-4 years back. They rarely or never used their credentials. Now, when they need the folder, they say that they don't see it in their dropbox. So I sent out a new invite. When they click on it, they get the problem the other posters described alreday: "This link isn't quite right
Usually this happens when the link wasn't copied exactly right." - Remember - I did not send a link. I just sent an invitation to join the folder.
Can you help me?
Thanks, Timm
- Nancy3 years ago
Dropbox Community Moderator
Hi Timm Preusser, sorry to hear this.
Did they also go to their Shared tab on www.dropbox.com, and they still can’t add the folder you shared with them to their account?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!