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Luciamizzoni's avatar
Luciamizzoni
Explorer | Level 3
3 years ago

"Failed to load sharing screen" error message

I have been sharing folders with others forever but since a few days I am getting a Failed to Load sharing screen message. What is causing this?
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Luciamizzoni's avatar
Luciamizzoni
Explorer | Level 3
3 years ago
It’s happening in both mobile and laptop. Also, how do I upload a screenshot here since I am on my mobile? I do not see an attachments option…
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

When you say laptop, do you mean the website or the local Dropbox folder, Lucia?

 

If you're on mobile, you might want to try requesting the desktop mode of the site, so that the camera button appears for you to attach your screenshot.

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