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Forum Discussion
Silentcartoonist24
2 years agoExplorer | Level 3
File access request on a shared file
I got a notification where someone is asking for access to a file that I made so that anyone can download. Why and how does this happen?
13 Replies
Replies have been turned off for this discussion
- Walter2 years ago
Dropbox Community Moderator
Hi there Silentcartoonist24 - thanks for using Dropbox and welcome to our Community!
Can you clarify if you're talking about an email notification or a notification you got within the app or on the website?
Did you share a file or a folder via a link recently?
Let us know more and we'll take it from there.
- Silentcartoonist242 years agoExplorer | Level 3
Thanks for getting back to me!
it’s a file that I’ve shared the link to a Procreate forum about 4 years ago. The notification both appeared on my account and the same email address that sends me notifications any time someone leaves a comment on the shared file. The file is set so that anyone can download it and I’ve never had a file access request notification until today. So I felt a little concerned.
- Hannah2 years ago
Dropbox Community Moderator
Hey Silentcartoonist24, if you go through the sharing settings for the link, can you confirm it's a "can view" one and not a "can edit" one?
You'll find these settings if you click on the "share" button next to the file in your "all files" page.
- Silentcartoonist242 years agoExplorer | Level 3Yeah it’s set to “can view”.
- Jay2 years ago
Dropbox Community Moderator
HI Silentcartoonist24, this is the new behavior with shared links, that users can request access to the file itself, and add it to their account, making them members to the file.
- Silentcartoonist242 years agoExplorer | Level 3Is this something that can happen on all versions of Dropbox, including basic?
- Jay2 years ago
Dropbox Community Moderator
Yes, this is currently on all Dropbox plans, free and paid alike.
- Silentcartoonist242 years agoExplorer | Level 3
I still have trouble understanding this, though…I tried making alt accounts to try and recreate the same scenario, but I haven’t found any ways others could just submit an access request vs just downloading it.
could this be something that happens between the free version and a paid version?
- Walter2 years ago
Dropbox Community Moderator
Could you send us a screenshot of what you see when you load the link on an incognito window Silentcartoonist24 ?
If you could also include a screenshot of the email and the notifications you got about this, I'd appreciate it.
Apart from that, can you clarify the anatomy of the URL of the shared link at hand? Are we talking about http://Dropbox.com/s/, http://Dropbox.com/sh/, or http://Dropbox.com/scl/ ?
- Silentcartoonist242 years agoExplorer | Level 3
The link I shared on the forumWhere the link goes
What happens when I click “Download“What happens when I continue without signing inEmail NotificationDropbox Notification(Image 1) The link I shared. The URL uses “Dropbox.com/s/“
(Image 2)
Where the Link goes to in incognito mode
(Image 3) what happens when I click “Download,
(Image 4) What happens when I continue with download only
(Images 5 and 6) The email and in app notifications respectively.
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