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Forum Discussion
Solved
File updates are not syncing between my computers
Question or Issue
I am working on MS Word docs and Excel docs on my two laptops. I keep all my documents in shared Dropbox folders. When I edit any doc in one laptop and Save it, even Save As, and ...
The desktop app is up running on my old PC, and showing in the task bar. On my new PC it says it is up to date, and only showing when I use the white arrow from the task bar. In checking this I just accepted an update on Dropbox app on new PC. Must it show on the task bar to work?
My old PC is almost out of disc space, and I have been removing content to free up. Just now I made about 30GB of content in Dropbox web only. Mind you, the docs I am currently using are each less than 50K. I assumed that since these tiny Word docs are in the Dropbox cloud, my tight disc space shouldn't be a big problem.
You ask if I see edits on website normally. I only look on the Word doc, not on any website.
GREAT NEWS! By opening the files through the app, instead of choosing and opening via my file folders, right now everything is working as it should! It seems to have broken the logjam, because after doing that I ran a test, and also working via folders. Thank you for inspiring me to figure the solution.
The desktop app is up running on my old PC, and showing in the task bar. On my new PC it says it is up to date, and only showing when I use the white arrow from the task bar. In checking this I just accepted an update on Dropbox app on new PC. Must it show on the task bar to work?
My old PC is almost out of disc space, and I have been removing content to free up. Just now I made about 30GB of content in Dropbox web only. Mind you, the docs I am currently using are each less than 50K. I assumed that since these tiny Word docs are in the Dropbox cloud, my tight disc space shouldn't be a big problem.
You ask if I see edits on website normally. I only look on the Word doc, not on any website.
GREAT NEWS! By opening the files through the app, instead of choosing and opening via my file folders, right now everything is working as it should! It seems to have broken the logjam, because after doing that I ran a test, and also working via folders. Thank you for inspiring me to figure the solution.
- Theresa
Community Manager
Hi AceBooker, thanks so much for circling back with an update. I’m really glad to hear your syncing issue is now sorted! We love when folks come back to share what worked, as it really helps others who might run into the same thing.
I’m Theresa 👩💻, one of the Community Managers here at Dropbox - welcome back to the forum (it's great to have you here). It’s always great to hear how people are using Dropbox across multiple devices. Now that everything’s syncing as it should, I’m curious .. what kinds of files or projects are you usually working on across your computers?
Looking forward to hearing more,
T 😺 (Dropbox Community Manager)
