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rogerky72's avatar
rogerky72
New member | Level 2
4 years ago

File upload gets hung up or loses connection

I am able to upload files to my account up to around 20 MB.  However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good intern...
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Sockboy50 's avatar
Sockboy50
New member | Level 2
4 years ago
Im having the same issues uploading small 2 mb files to dropbox thru an app called hi q. It used to work but now always says connection lost. It happens with and without wifi or mobile data
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Sockboy50 , let's jump straight into this! 

 

How exactly do you upload files to Dropbox using this app? Can you walk me through this process? 

 

Any screenshots of the error message you get is welcome. 

 

Keep me posted! 

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