Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

druffolo's avatar
druffolo
Explorer | Level 3
2 years ago

Files did not sync because of clock error

Help! I traveled for work for 2 months and came back home.  My computer at home had the clock time from before I left.  So I synchronized the clock to internet time.  New work is now syncing.  Howeve...
desktop
Dropbox Plus
sync
druffolo's avatar
druffolo
Explorer | Level 3
2 years ago

I guess an extreme solution might be to uninstall Dropbox on my home computer and delete all files from Dropbox-syncing folders, and then reinstalling Dropbox so it downloads all the files again, including the files from those two months.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you give that a go and let us know how it goes then druffolo?

  • druffolo's avatar
    druffolo
    Explorer | Level 3
    2 years ago

    Are there any less drastic/time consuming solutions? 

      • druffolo's avatar
        druffolo
        Explorer | Level 3
        2 years ago

        Thanks, but I tried that (twice) and didn't see any change in syncing.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!