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Forum Discussion
Files failing to save in Dropbox
I keep having this problem. I'll be working on a document or powerpoint and try to save it in Dropbox, and it just...won't save.
It doesn't seem to happen if it's a document that was already sa...
I have the same problem and Dropbox isn't helping to resolve it. I first noticed it yesterday.
Lusil
Dropbox Staff
Dropbox StaffHey bropdox, if a temp file appears, it sounds like something else is interacting with the file, which could point to a third party app.
Could you try closing any software that could be doing this, like an antivirus or a security app?
Also, lesliepratch, thanks for joining us here.
Could you also check if this issue persists if you stop the desktop app from running?
If it does, have a look at what I mention earlier on in this post and let me know how it goes. Thanks!
Does "stop the desktop app from working" mean sign out of dropbox?
