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Forum Discussion
Files failing to save in Dropbox
I keep having this problem. I'll be working on a document or powerpoint and try to save it in Dropbox, and it just...won't save.
It doesn't seem to happen if it's a document that was already sa...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorI see; thanks for keeping us in the loop and let us know if you notice any improvement over the next days bropdox.
Just joining because I have been having this same issue when saving for a long time, only using Excel and Save as.
When I click Save As then the square button "Browse in Dropbox" typing the name of the file I want to save and clicking save, noting happens.
When I click the normal "Browse", after save as, and then select the very same Dropbox folder, it works.
I tried many different clean installs of Dropbox without any improvement. I finally figured out that another program, Code42, was interrupting Dropbox as it saved (I don't know how or why). I discovered this by disabling all non-Microsoft services, then enabling them one-by-one, restarting after each, and testing whether saving to Dropbox would work. (Highly recommend writing down what you're doing as you go)
To disable non-Microsoft services follow steps 1- 8 : https://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html
Then enable services one-by-one (or in small batches) until you can figure out which one is the culprit. I haven't had any save problems since disabling that service.
