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Forum Discussion
Waynesvoice
2 years agoNew member | Level 2
files taking 15 to 20 minutes to upload
Until recently audio files I send to a client uploaded in seconds. But now that take 15 to 20 minutes to upload. They time out in Firefox, or Edge. I have to use Brave to maintain the connection long...
Waynesvoice
2 years agoNew member | Level 2
I traditionally use Firefox, but it as well as Edge time out and uploads fail. Only Brave will maintain the connection without timing out.
Jay
Dropbox Community Moderator
2 years agoIt does seem that something on your connection is restricting the speed to Dropbox servers for some reason. Do you get similar speed issues on other devices on your network when uploading to the site?
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