Forum Discussion

james barnard's avatar
james barnard
Explorer | Level 3
9 months ago

Files that I update on my Mac don't sync online.

In the last couple of weeks, local files that I work on are not syncing online. If they do, it is extremely slow. My internet is fine. I am on a Mac as well. I work synchronously with others on these...
desktop
Mac
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Thank you, James! 

Let's see what we can do to fix this. Could you tell me if your Dropbox folder is located in ~/Library/CloudStorage? 

Have you tried uninstalling the app, and then reinstalling again?

james barnard's avatar
james barnard
Explorer | Level 3
9 months ago

Hi Megan, I don't believe it is located there: Here is a screenshot

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey james barnard!

    Is the app still stuck syncing the same number of files as before?

    Did you try the uninstall steps I provided in my previous reply? 

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