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dandevote's avatar
dandevote
Explorer | Level 3
2 years ago

Files won't sync as app says " can't sync - not enough disk space"

everyone   files have blue circle and not spinning preferences say no sync issues app says 'cant sync not enough disk space' cant use mac to do anything as it thinks all files are on the ha...
desktop
Error Messages
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the ticket number dandevote 

 

I was able to locate it in our system and passed your comments on to the expert who's looking into your case.

 

They'll be getting back to you soon, so please keep an eye on your inbox and please let us know if you have anything else to add in the meantime. 

dandevote's avatar
dandevote
Explorer | Level 3
2 years ago

been told that since Friday morning and nobody has come back to me since

  • dandevote's avatar
    dandevote
    Explorer | Level 3
    2 years ago

    • dandevote's avatar
      dandevote
      Explorer | Level 3
      2 years ago

      Cant sync, cant work, cant earn a living, cant get a reply from dropbox

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thank you for all the updates and I'm sorry to hear this issue has impacted your workflow so much dandevote 

         

        I can see that the expert who's handling your case has gotten back to you via your ticket, so please have a look at your inbox for their message so that you can continue looking into this. 

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