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get a list of photos/videos that could not be imported (and why)
Hi, Camera Uploads from an iphone (13 mini) works fine for most images and videos (.heic, .jpg, .png from phone screen shots or .mov) if I either connect the phone via usb to a mac (m1 pro monterey...
- new: ios upload will show a list for review, show the ones not uploaded and try again. thanks!
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey g v., sorry to jump in, but could you provide some additional information?
Specifically, I'd need a screenshot of the desktop app's exact status as shown in your menu bar while I'd also appreciate it if you could confirm the hard drive space available on your computer.
Thanks Walter,
I have 800 GB available of 2 TB. It's not a space issue.
I work with Selective Sync to exclude some shared folders, but never Smart Sync. I never have online-only files because I need a complete regular backup of data on an external SSD.
To get a screen shot of the Dx menu bar icon, I just attached my camera (edit: iphone) via USB-C. Camera uploads started automatically, Dx menu bar icon showed camera while running, finished with no errors, back to plain Dx icon.
I will report back if I catch it.
If this is relevant, my Dropbox icon in the menu bar most shows a red exclamation mark because I use an email backup system that puts the subject as file name, thus full of emojis. It is a backup system, I cannot go in there and delete emails with emojis each time I run the backup. When I check which files had trouble syncing, it is only these pdfs, never ever ever an image. After checking, the exclamation mark goes away. Since I never found an image there, I usually leave the exclamation mark. It would be really helpful if Dx would support emojis just to be able to see relevant sync errors. But I checked often and found none.
Once I have a screen shot I will report. thanks.
