Forum Discussion

eruu's avatar
eruu
Explorer | Level 4
4 years ago

Getting shared folder to show up on my desktop

Hello I logged in to the dropbox website this morning to create a shared folder. I dragged in some files and shared it with my client. But I cannot figure out how to now get that folder to appear o...
desktop
Share
Shared Folders
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi eruu, I hope you're doing well.

 

Let's start with what Rich suggested. Do you have the app installed to the device as we speak?

 

If so, what is its syncing status? 

 

Let me know more. 

eruu's avatar
eruu
Explorer | Level 4
4 years ago

Hello! Thank you for your response! I have been working with Dropbox for many years. I rarely need to share folders so am confused about how to get the shared ones to show up.
Please see attached screenshots.
One is of the dropbox.com showing all of my folders. The other is of my desktop. And then finally my syncing status. I feel that I am missing an important piece here...probably (hopefully) an easy fix.my account on Dropbox. com--where I created a new shared folder this morningMy desktopWhat I see when I check on my syncing status.

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