Forum Discussion

Johnnykick's avatar
Johnnykick
Explorer | Level 3
5 years ago

"Grant Access" on an Apple Mac.

Hi - hope someone can help me. I have been a user of dropbox for years and find it very useful. Installed and all good on my MacBook Air but when I try and open a file directly from finder on my ...
desktop
Error Messages
Mac
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Interesting, Mark B! 

 

Would it be okay for me to send out an email to you, so we can have a closer look into this? 

Mark B's avatar
Mark B
Explorer | Level 3
4 years ago

Hi Megan, Yes welcome to! Have to admit though that the problem resolved itself after a reinstall and restart.. Should have tried that first! Will let you know if it returns. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Mark B, sorry to jump in.

     

    I’m glad to hear your issue is resolved now. 

     

    If the same thing happens again, let us know, so that we can further investigate/open a ticket for you. 

     

    Have a great weekend ahead!

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