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Forum Discussion
Green tick with white backround
I've been a user and paid subscriber to Dropbox for about a decade. I use Drobox for sharing my files across multiple devices and occasionally for sharing files with other people who don't always hav...
I had the same issue and reached out to Dropbox help. The below explanation was included in the response:
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[Dropbox help response]
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We’ve recently updated our sync icons to give you a more accurate idea of what sync state your files and folders are in. For example:
- A file with the available offline icon
green background with a white tick) means that the file is downloaded to your PC/Mac. Files in this state have been made available offline by right clicking the file and selecting Make available offline. - A file with the available icon (
white background with a green tick), means that the file is downloaded to your PC/Mac. Files in this state have been made available by opening the file with a double click or using a 3rd party app. - A file with the online-only icon (
grey background with a white cloud), means that the file is online-only and is merely a placeholder file which takes up close to zero bytes on your PC/Mac
A folder’s sync icon will depend on what files are contained within that folder. For example:
- If a folder contains at least 1 online-only file then the folder’s sync icon will be online-only
- If a folder contains zero online-only files and at least 1 available file then its sync icon will be the available icon
- If a folder contains only available offline files then its sync icon will be available offline
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This recent change removes crucial functionality and makes working with Dropbox a lot harder. I don't care to know if a file is available offline because I opened it, or if it's available offline because I clicked the available offline option. I don't know what benefit knowing that distinction is meant to give me. But daily I need to quickly at a glance see which out of hundreds of root folders have any "available offline" files in them, and I need to see which root folders don't. The old icon system worked so beautifully for that. Now I have to search through thousands of sub-folders individually to see if they contain any "available offline" files or not.
I hope all the users speaking up about this can help Dropbox revert back to the previous system.
