Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

soilworker24's avatar
soilworker24
New member | Level 2
14 hours ago

Having issues after trying to sync a folder that was larger than my free hard drive space

hi guys, i just bought dropbox for it to automatically backup a folder of my work while always syncing the newest versions and changes that i make for it now i figured that if i want it to sync, it...
desktop
Storage space
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
13 hours ago

Hey soilworker24, welcome to our Community.

Just to make sure we have all the info, can you let me know exactly how you tried to add the folder to your Dropbox folder? Did you move it/cut it and paste it, or copy it?

Was it copied from your internal drive or from an external one?

Let me know and we'll see how we'll go from there.

soilworker24's avatar
soilworker24
New member | Level 2
13 hours ago

Hi Hannah :)

I moved my folder from my internal drive, a logic pro x directory stored in the Library of the user in my macbook to be exact, to the dropbox folder.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 hours ago

    Thanks for the update, soilworker24!

    Would you mind clarifying if you simply just moved the folder into your Dropbox folder or did you perhaps opt for our backup feature?

    And can you also send me a screenshot of the error you're getting when trying to move the folder out of the Dropbox folder?

    • soilworker24's avatar
      soilworker24
      New member | Level 2
      12 hours ago

      Yes, Again, I just moved the folder to the dropbox folder.

      this is the error i get when i try to move it back.

       

    • soilworker24's avatar
      soilworker24
      New member | Level 2
      12 hours ago

      Im trying to put a screenshot but somehow it doesn't let me, for now I'l write it again.

      Yes, iv just moved the folder to the dropbox folder

    • soilworker24's avatar
      soilworker24
      New member | Level 2
      12 hours ago

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 hours ago

        HI soilworker24, it seems that this error could be related to the fact that the Dropbox desktop application is currently paused, according to the Dropbox icon in the menu bar. 

        Are you able to undo the move using your Finder settings?

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!