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Hi dlwoaud, thanks for bringing this to our attention.

Is this occurring for any folder you're trying to share, or just the one folder in particular?

This will help me to assist further!

Hey dlwoaud, thanks for the update.

I can see you're replying to this thread from two different Community profiles (or Dropbox accounts).

Which one is currently having this issue? Your dlwoaud or your dlwoaud1 account?

dlwoaud1 is the one im having problem

Thanks for the confirmation!

Can we actually send you an email there, so we can look into this internally?

yes you can send me email directly.. can you see my email address from my account dlwoaud1?? or do i have to write my email address here in forum?

Hi dlwoaud1, I hope you’re doing well. 

I’ve just logged a ticket and sent it over to the email address that’s linked to your Community profile here. Please reply back to me, when possible.

In general, please avoid posting your email address here, since anyone will be able to see it and it’s also against our Community Guidelines.

Thanks!

I am having the same issue and cannot find any help anywhere to reslove this

I keep getting this message, even though I have not share any files for many months. I wonder if it is related to having switched to a new computer? In any case, it feels like it is a problem with the account because the error message is unrelated to any activity on my part. Reading seems to suggest i have  an active sharing ban on the account. I see nio form of conatct and I am lost in an endless circle of 'help' articles.  How do i reslove this issue ASAP.