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High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result.
Anyone else experiencing this?
All my files are fully synced so I have no clue what files Dropbox keeps re-syncing and why over and over again. I've rebooted, turned Dropbox on and off. Pretty much everything I can think of other than deleting and reinstalling the desktop app.
Any suggestions? Thanks.
Hi Everybody,
I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!
Regards,
Ben
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Max B.Dropbox Staff
Hey Peter S.126,
Sorry to hear that :/. A few questions to help us with debugging:
- Is `fileproviderd` constantly using a lot of CPU? While this is happening, is Dropbox reporting that it is "Synced"?
- re: QuickLook, we continue to support rendering preview images for files that are not available locally. Was there a specific file type that you noticed was affected?
Thanks!
- There were no new files, so it shouldn’t have done anything when it went 100% CPU for minutes.
Files are simple jpg’s - Max B.
Thanks!
A few more followups that would be helpful:
- Before this happened, what local or remote changes did you make in Dropbox (if any)? It sounds like it was mostly idle?
- While this happened, did you also see `DropboxFileProvider` consuming lots of CPU or was it just `fileproviderd`?
- Do you have another Cloud Storage provider installed that's also using FileProvider?
Thumbnails not being rendered for JPGs certainly is not expected, we'll look into this.
I don't know if it would help but is your outgoing transfer speed slowed?
If you go into Bandwidth | Upload is normally throttled as a default.
I always set that to full speed for other sync reasons but if you typically have a bunch of files on the Air to be synced with the cloud it might cause high CPU as the Air is restricted in upload speed.
Hi
Was working fine until Monday, 1/2/2023. I tried to set a large folder to be offline available. Was taking way too long, so I instead removed it via selective sync. Folder is gone from my local machine, but Dropbox shows "syncing" and fileproviderd is at 100%. Is this going to work itself out or do I need to intervene ?
Killed Dropbox. Killed iCloud drive. Killed Google Drive. Restarted.
Now I have DropboxFileProvider varying between 2% and 120% AND fileproviderd at 104%.
Hi Megan
I'm running v164.4.7914.
Thanks
Brad
I think I cleared this up. There were a lot of issues with Time Machine snapshots for some reason - put fileproviderd at 100%+ and Dropbox at "syncing". Ran a Time Machine backup... and both problems went away.
Same problem here. The process "dropboxfileprovider" is constantly using between 90-100% cpu. Now I regret updating dropbox. I'm on an M1 Macbook Pro and dropbox is the only app that is making my computer uncomfortably warm. Any solutions?
