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Katy Stace's avatar
Katy Stace
New member | Level 2
2 years ago

How can I identify long file paths in the Dropbox folder in Windows?

New to DropBox admin here and looking for a little help...   I'm trying to identify file paths that might be too long for Windows explorer to handle (my team have gone nuts with the sub-folders!)...
desktop
sync
Web
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Katy Stace, thanks for messaging the Community.

 

Currently, there isn't a method via Dropbox to determine the full file path length for any item in your Dropbox account. Could you clarify where exactly the subfolders are missing from?

 

Even if you were to create a report on the admin console, depending on how the Dropbox folder is set up on the users' machines, the full length could vary radically depending on usernames and so on.

 

If you have any further queries, feel free to message back.

  • Katy Stace's avatar
    Katy Stace
    New member | Level 2
    2 years ago

    Thanks Jay.  As an example a common file path of ours (minus the user specific info) would look something like... Team Folder/Clients/Client AN Other/   followed by several subfolders containing different categories of info.

    When I've spot checked a couple of them on the Team Storage report (excel export) not all of the subfolders are listed e.g. Client A has 7 sub folders but only 2 are on the report, client B has 4 sub folders but only one is on the report.  And it doesn't always cut off at the same level i.e. some lines on the report go to 7 folder levels whiles others stop at 3 (when we know there are more)

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Is there anything special about these subfolders that might prevent them from being reported? A list of what should be included in the report can be found here.

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