Forum Discussion

GadgetGrrl's avatar
GadgetGrrl
Helpful | Level 5
3 years ago
Solved

How do I permanently stop a huge sync?

I accidentally started an enormous sync to my iMac (10k + files urk) that I can't seem to stop.  My only option appears to be to pause it.  I don't want all this data to be sync'ed to my computer at ...
desktop
Mac
sync
  • GadgetGrrl's avatar
    GadgetGrrl
    3 years ago

    Hi Hannah - this is a good suggestion and is one I have already tried.  My problem is a sync happening in the other direction - from online DropBox onto my computer.  Sadly, my sync still shows 10,000+ files trying to sync.  I've also tried signing out and signing back into the desktop app after making changes to my folder sync preferences to omit those folders impacted by my silly mistake of doing a massive sync.  I guess I'll just have to hang in there until it finishes.  Annoying but a learned lesson for me.

     

    Cheers and thanks.

TomMunch's avatar
TomMunch
Helpful | Level 6
2 years ago

So it says it's done syncing now, and all the files that were deleted including the folder are absent.

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Glad to hear that, TomMunch.

 

If you have any other issues, let us know.

 

Have a great day!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!