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Cazdk's avatar
Cazdk
New member | Level 2
12 months ago

How to copy content from my phone to my computer?

I used to be able to copy photos on my phone, which went to Dropbox, to my computer. I can't seem to be able to do this any longer.

Can anyone please tell me if, and how to do this please?

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey Cazdk, let's jump right into this! 

     

    I'd need some additional info, please. First of all: do you use the mobile app to upload your files when using your phone, or do you do it via the mobile browser? 

     

    Also, is the desktop app on your computer currently running? If so, what is its syncing status

     

    Keep me posted!

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