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kayaksail's avatar
kayaksail
New member | Level 2
12 months ago

How to log out of the app, and then sign in with a different email?

I have had a paid Dropbox account for years. My Desktop computer crashed and I had to reinstall Dropbox.  I think I used the wrong username because Iy does not recognize nor sync with the Dropbox files on my notebook.

How do I uninstall and reinstall with my older username? I think that will enable syncing.  The Installer does not allow me to make that change.

desktop
sync

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey kayaksail, welcome to our Community! 

     

    Have you tried using these steps, in order to sign out of the current account, and then into the one you actually wish to link to the app?

     

    If not, then give it a go and let me know of the results.

     

    Thanks a bunch!

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