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Forum Discussion

lcpang's avatar
lcpang
Explorer | Level 3
2 years ago

How to save PrtSc images to Dropbox, not C drive screenshot folder

Dear Community, please help me with my difficulty as I'm not very good with IT matters.   Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) direc...
desktop
Dropbox Capture
sync
upload
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi lcpang, let's jump right into this! 

 

If I understand this correctly, you wish to backup your screenshots into your Dropbox folder, but this doesn't happen anymore. 

 

Could you confirm that in the Dropbox desktop application preferences, the option for backing up screenshots is enabled?

 

Let me know more!

  • lcpang's avatar
    lcpang
    Explorer | Level 3
    2 years ago

    Thanks Megan. Yes, I wish to backup my screenshots into my Dropbox folder, but this doesn't happen anymore. 

     

    I confirm that in the Dropbox desktop application preferences, the option for backing up screenshots is enabled.

    What do you think I should do next?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey lcpang, have you tried turning the option to save your screenshots off and back on again through the app's preferences to see if that helps improve matters at all? 

       

      Also, it might sound trivial, but have you re-started your device at all? 

      • lcpang's avatar
        lcpang
        Explorer | Level 3
        2 years ago

        Yes, I turned off and on and also restarted the PC. Unfortunately, it did not work.  😞

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