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Forum Discussion
OverTheLimit
3 years agoNew member | Level 2
I can't change ownership of a folder
This seems easy enough, but when I try to follow the instructions that say "click on the menu by the person you want to transfer ownership to. Choose "make owner" - but there is no such option!
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OverTheLimit
3 years agoNew member | Level 2
I can also add that I've tried this maneuver in every interface I could get access to: Via the web, desktop app (for Mac, unfortunately) and through Finder. And in none of them the option of "Make owner" appears.
I've also tried resending an invite to the other team member with access to the shared folder in question, to see if this somehow would trigger something in his user account, turning him into a possible owner (if this is somehow lacking from his current access level). I'm grasping for straws here...
Dropbow keep sending me messages about being out of space - but the content in this folder (that I'm trying to get out of) isn't even my content. I shouldn't have access to it, let alone ownership over it.
Jay
Dropbox Community Moderator
3 years agoAre you on a Dropbox Business team, or are they on a team?
What is your current quota according to this page? Have you tried just leaving the shared folder temporarily, which would free up the quota on your account?
- OverTheLimit3 years agoNew member | Level 2
I can't seem to leave, and that might be because I'm currently set to be the owner of the folder.
No idea about the team thing. How do I check If I'm in a team (in regards to this folder) or not?- Jay3 years ago
Dropbox Community Moderator
You can see on the quota page I linked previously what plan you're on, and if you are part of a team.
- OverTheLimit3 years agoNew member | Level 2
Basic plan, and I can't see anything about any team. (I started quitting teams when I got these emails about being over my quota, as I didn't want team folders to "eat up" space from me.)
Thanks for trying to help, btw. I've been very frustrated about this.
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