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OverTheLimit's avatar
OverTheLimit
New member | Level 2
3 years ago

I can't change ownership of a folder

This seems easy enough, but when I try to follow the instructions that say "click on the menu by the person you want to transfer ownership to. Choose "make owner"  - but there is no such option!   ...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Are you on a Dropbox Business team, or are they on a team?

 

What is your current quota according to this page? Have you tried just leaving the shared folder temporarily, which would free up the quota on your account?

OverTheLimit's avatar
OverTheLimit
New member | Level 2
3 years ago

I can't seem to leave, and that might be because I'm currently set to be the owner of the folder. 
No idea about the team thing. How do I check If I'm in a team (in regards to this folder) or not?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You can see on the quota page I linked previously what plan you're on, and if you are part of a team.

    • OverTheLimit's avatar
      OverTheLimit
      New member | Level 2
      3 years ago

      Basic plan, and I can't see anything about any team. (I started quitting teams when I got these emails about being over my quota, as I didn't want team folders to "eat up" space from me.)

       

      Thanks for trying to help, btw. I've been very frustrated about this. 

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Is the other user on a Dropbox Business team by any chance? How much quota are you using on your account from the plan page?

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