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psychomaniac189's avatar
psychomaniac189
New member | Level 2
12 months ago

I can't paste the screenshots I capture on Windows

For some reason I cannot pate the screenshots after I press "Print Screen". I have dropbox on my pc set to copy link when image is ready and then there is a pop up on the bottom right when I take a picture and it says "press  ctrl+v to copy" BUT IT DOESN'T work at all! 

47 Replies

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  • L_'s avatar
    L_
    New member | Level 1
    12 months ago

    You are disgusting for adding the intrusive popup which only has one way of being removed, and that's if I don't save screenshots to Dropbox. You have a lot to answer for, and there needs to be a way to stop it. I want to take screenshots without interruption! INSTEAD, I must close your stupid popup. Dropbox screenshots have been great up until now. FIX IT.

  • L_'s avatar
    L_
    New member | Level 1
    12 months ago

    You're better off setting the default action to copy the image, like normal PrintScreen does, so you can immediately paste. It also looks like you're rushing and not ensuring you have focus in something you can paste in, like Paint.Net which I just tested for you. Open that or fbMessenger or Skype or MSPaint or anything that can paste an image, make sure it's focussed, the Ctrl+V. -- The real problem here is that they've recently added that intrusive popup and now it's impossible to take quick successive screenshots, because taking an immediate second one snaps the small popup. This mistake should be removed, since it cannot be removed in Notification settings.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey psychomaniac189, it might sound unimportant, but have you restarted your device since this started happening?

  • RyanFromDropbox's avatar
    RyanFromDropbox
    Icon for Dropbox Product Manager rankDropbox Product Manager
    12 months ago

    Hi, psychomaniac189 -- Thanks for flagging this! I'm on the Product Management team here at Dropbox, and I'd love to better understand the issue you're having. 

    If I'm following correctly, it sounds like you've set your Screenshot settings (in Preferences) to "Copy Link," but when you take a screenshot, you're not able to paste the link.

    I notice you said "press ctrl+v to copy." When that pop-up appears, it should copy the link automatically -- and you should be able to use CRTL + V to paste it (vs. copy it).

    If you take a screenshot and then immediately use CRTL + V to try and paste it somewhere, does that work for you? Or does it still not paste anything?

    Cheers,

    Ryan

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