We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
I can't save files in my Dropbox folder
Since last week, while working on office, or autocad, or anything, i cant save files to dropbox folder. It gives a message that the file dont existe (if the file is new) or if it was existent it says that can´t acess the file. What is weard is that the name of the file in this message is different than the name itself.
Then a go and save it outside dropbox it works normally. If i copy, i can normally past into dropbox folder, i can even replace to the older file.
Spent a few hours working around trying to see if there was any permissions related to it , but nothing...
Have been receiving messages from dropbox about my space, wich i have still 2gb empty, could it be related to that?
Cheers
just discovered that the latest windows 10 update was causing the issue.
uninstalled the update from 14february, wich is KB4524244, fixed the problem
12 Replies
Replies have been turned off for this discussion
it a relation of windows update and dropbox, yes, excluded all apps.
the name of the update causing he problem was kb535996
dropbox should have a look into it...
cheers
- Lusil
Dropbox Staff
Thanks for the additional info, carlosgap5!
Since the update that causing the issue was from your OS, I'd recommend getting in touch with their Support team in case they have more info on the matter.
If anything else pops up in the meantime, just give us a shout.
Have a lovely day ahead!
