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Tash74's avatar
Tash74
New member | Level 2
2 years ago

I can't verify my email address to share a folder

I have used Dropbox previously with no issues at another company.  I have bought the basic plan and advised by dropbox support.  When I go to share the folder, its says I need to verify my email firs...
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NKMGH's avatar
NKMGH
New member | Level 1
2 years ago

I am having the same problem. Did you ever get this sorted out?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey NKMGH, thanks for posting here!

    Have you also tried adding no-reply@dropbox.com to your email contacts and then try to verify your email address again?

    Let me know how it goes.

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