Forum Discussion

timothec's avatar
timothec
Explorer | Level 4
2 years ago

I do not see "Make available offline" when I right click on Mac Sonoma 14.5

Just downloaded Dropbox to work from home on various edits. The company I work for has a dedicated Dropbox, and I've been able to access it from a web browser for a while. However, it would now be ...
desktop
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there timothec - sorry to hear you're having issues with this.

 

Could you clarify the version and the status of the Dropbox desktop app as shown in your menu bar?

 

Also, what plan are you on at the moment? 

 

If you could send us a screenshot of the options you get when you right click on your files in the Dropbox folder on your computer too, I'd appreciate it.

 

Thanks!

  • timothec's avatar
    timothec
    Explorer | Level 4
    2 years ago

    Hi Walter!

    The version of my Dropbox app: v202.4.5551. It currently shows all files as being "up to date"

    I am on the "Business plus" plan

     

    Thank you for your help!

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hope it’s OK to jump in, timothec.

       

      From what I can see, all context menu options are missing from your Dropbox folder. 

       

      Can you also relaunch your Finder this way, and let me know if it helps?

      • timothec's avatar
        timothec
        Explorer | Level 4
        2 years ago

        Hi Nancy,

        Thank you for your help.

         

        Just tried this and it unfortunately did not change anything.

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