Forum Discussion

timothec's avatar
timothec
Explorer | Level 4
2 years ago

I do not see "Make available offline" when I right click on Mac Sonoma 14.5

Just downloaded Dropbox to work from home on various edits. The company I work for has a dedicated Dropbox, and I've been able to access it from a web browser for a while. However, it would now be ...
desktop
Mac
sync
timothec's avatar
timothec
Explorer | Level 4
2 years ago

Hi Megan, 

I restarted the computer a few times after having done this and it still doesn't work...

I did notice that files seem to store locally once I open them. But I still can't see the "Make online/Make offline" option

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey timothec, would you mind sending me another, full-screen screenshot of you right clicking on a file/folder please? 

 

I'd just like to make sure the path looks correct. If it does, then we can take this to ticket, in order to have our specialized team look into this. 

  • timothec's avatar
    timothec
    Explorer | Level 4
    2 years ago

     

    There you go!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just created a ticket on my end for you timothec.

     

    I'll be happy to continue there, thanks!

  • DIRI's avatar
    DIRI
    New member | Level 2
    2 years ago

    Hello there, Megan.
    Can I ask what the solution to this was? I am facing the same thing, and have taken all the steps that the previous users has taken to solve but to no avail. Can you please help me out as we use dropbox extensively and this is slowing down our workflow considerably

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