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Isaacwhitfield's avatar
Isaacwhitfield
New member | Level 1
5 months ago

I get an error that I've exceeded my Dropbox account's bandwidth limits.

I keep getting this error message but cant seem to find a solution, they have not emailed me, I started a free trial last night and it allowed me to send a link, then I changed my plan and purchase "plus' thinking that will resolve this, anyone got any ideas? 

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome to our Community, Isaacwhitfield!

    From what I see, the error you’re getting corresponds to this Help Center article

    Please note that upgrading your Dropbox account won't help much in this case, as this has to do with the sharing limits of your current plan (you can always upgrade your account though to increase those limits for future use).

    Is this the first time you’re facing this issue on your Dropbox account? If yes, your sharing activity should automatically go back to normal after 24h have passed and this should be resolved. 

    I’ll be here, if you need something else though.

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