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famkong's avatar
famkong
Explorer | Level 4
2 years ago
Solved

I get this message "Error in call to API function ... We’ve interrupted your sharing activity", why?

Error in call to API function /2/sharing/alpha/create_shared_link_with_settings: We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your ema...
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  • Jay's avatar
    Jay
    2 years ago

    Hi famkong, thanks for bringing this to our attention.

     

    It sounds like your sharing activity has been interrupted due to the information in this article.

     

    Generally, sharing of links would be paused for 24 hours, and subsequent breaches would take longer to resolve. Have you tried removing any recent file that you tried to share?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

It should take 24 hours for the pause on your shared links to be lifted. You can also try deleting the files that could contain any viruses in them to help with this process.

famkong's avatar
famkong
Explorer | Level 4
2 years ago

I was banned 😭

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