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Algorithm's avatar
Algorithm
Explorer | Level 4
2 years ago

I see an error on the desktop app that some files can't be synced due to being used by another app

Hello not sure if it's the latest update causing this, but I have troubles where dropbox wont sync some files saying they are used by another application which is not, and this on all my computers. When I pause sync and restart it sync instant without any problem.

desktop
Error Messages
sync

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  • Algorithm's avatar
    Algorithm
    Explorer | Level 4
    2 years ago

    Now this the latest dropbox update it doesn't show anymore the error but it get stuck few mins trying uploading files

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Does rebooting your computer or quitting and relaunching the Dropbox desktop app help improves matters at all Algorithm?

  • Algorithm's avatar
    Algorithm
    Explorer | Level 4
    2 years ago

    Not helping unfortunatelly, did you change anything about files "in cache" or something like that on the two latest update ?

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