Forum Discussion

Gabriel_H's avatar
Gabriel_H
New member | Level 2
2 months ago

I want to see all my folders in the Dropbox folder - both online-only and available offline

As per MasterOfDragon​ I too want to see the online folders in my Dropbox directory in the app.  I used to be able to see both online only and offline folders and files.  they were annotated with a c...
desktop
sync
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Gabriel_H, thanks for joining the Dropbox Community!

Making files online-only and available offline is different to the selective sync feature, which allows you to remove folders from your Dropbox folder, but let's see what we can find out about your issue.

When you do go to the selective sync settings, per the article you linked, do you see all your folders there? And are they checked or unchecked?

If you do not see them at all, it might be possible that they're not synced to your computer.

To find that out, we'll need to check the sync status and version of the Dropbox app on your computer, which you can see by hovering over the small Dropbox icon in your system tray/menu bar.

Let me know what you find and we'll go from there.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!