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Forum Discussion
error415
4 years agoNew member | Level 2
I worked on and synced a file and it synced as 0 bytes
I was working on a R script. The moment I saved the file and quit RStudio, the script file which is synced in a dropbox folder is turned to a 0 byte file. When I tried to open the file from dropbox w...
- 4 years ago
Are you on a Mac by any chance?
Mac's create 0 byte files which are then populated with data as they are 'saved'. It sounds like Dropbox has saved the 0byte file that was created at the start of the save but then its not sync'd correctly due to the error given - which my guess is because Dropbox then locked that file while it sync'd. Thats almost certainly why its not saved updates as well during day unless you are over quota and so syncing isnt working.
Unfortunately if its not saved locally (to the folder) or available as a recovered file when you open the software its not saved and so not recoverable. It wont be in recycle bin etc. unless you actually moved it there.
www.dropbox.com/events will show you what has sync'd to the system.
Walter
Dropbox Community Moderator
4 years agoHey JanaV, sorry to jump in here.
Could you please clarify how you save the file in Dropbox when you are finished editing?
The file should sync automatically to the web, when you save and close it.
Also, can you send us a screenshot of the folder the file is in?
While in the folder, can you right click it, press get info, and send us a screenshot of that as well?
Kristen A
4 years agoNew member | Level 2
I have the same issue- has this been solved? I can open and view the files, but when I attempt to send them as an attachment they all say "0 bytes" and the file is essentially empty.
- JanaV4 years agoExplorer | Level 3
I've found if I open it on my Desktop it magically appears even in Dropbox as the original size. Which is a pain if you have tons of docs, but I'm not doing them all at once - just as needed.
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