Forum Discussion

shaneostone's avatar
shaneostone
New member | Level 2
2 years ago

I'm suddenly unable to create a new folder in File Explorer, even though I'm an admin.

Hello, suddenly, I am unable to create a new Dropbox folder in File Explorer. It says I need permission. But I've always been able to do this. I have all my dropbox folders in file explorer and can w...
Create
desktop
dropbox business
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey @christy-nelson - thanks for joining the discussion here.

 

What you outlined is actually expected as it's no longer possible to create folders or files in the root via the desktop app, but you should be able to do it on the website normally.

 

Let me know if you have any other questions. 

christy-nelson's avatar
christy-nelson
Helpful | Level 5
2 years ago

Well, that very disappointing.  It takes much longer to create folders thru dropbox.com rather than windows explorer.  Why did you all change it?

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