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Forum Discussion
tougias
9 months agoExplorer | Level 3
I'm unable to create a share link to a file - my sharing activity has been suspended.
Hello,
I to create a shared link and I get this error : "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."
Don't know why. File is just a text file (of type .inf) containing a program's version details.
6 Replies
- Mark9 months ago
Super User II
Its unlikley that its that file which caused sharing to be stopped.
To rectify you need to contact Dropbox support via www.dropbox.com/support.
- tougias9 months agoExplorer | Level 3
Hi Mark, I tried to, but it seems that there is not a way to contact support. It only gives me the options of Help Center, Community and Learn.
- Mark9 months ago
Super User II
If you are a free user the only way is to try and bounce this thread back to the top when support are online (somebody like Nancy).
- tougias9 months agoExplorer | Level 3
Yes I'm a free user of Dropbox (at least for now). I'm sorry, I didn't understand what you said. What should I do? Should I try to contact Nancy? How can I do this?
- Nancy9 months ago
Dropbox Community Moderator
Hey tougias! Hope you’re doing well.
I’ve gone ahead and logged a ticket for you. Please check your email address, when possible, and reply back to it. We’ll go from there.
- tougias9 months agoExplorer | Level 3
Hi Nancy, I replied from my email. I just tried again now, and still I am getting the same error. The file I am trying to get link is aSc_Reports.inf inside aSc_Reports folder. Hopefully you can find a solution for this. Thanks a lot.
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