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Forum Discussion
Pc2fire
5 years agoNew member | Level 2
Issues with Camera Upload
I’ve been having issues with my Camera Upload feature in my IOS Dropbox App. Usually when I open the app on my iPhone X, Dropbox will start locating the photos that it hasn’t uploaded yet and start u...
Snigle
5 years agoNew member | Level 2
My wife and I have both recently started having this issue. It's a huge disappointment since we almost exclusively use Dropbox to automatically backup up photos on our iOS devices.
She has a iPhone XS, I have an 11 Pro. Both phones have tons of storage free.
When we uninstalled and reinstalled the Dropbox app, it worked on her phone for a bit.. but then stopped again and is once again stuck at "Scanning your photo library...".
I tried the uninstall/reinstall again and it no longer has helped for either of our devices. Hopefully there will be a fix soon as we will not renew our subscriptions until this feature is working again.
Scott B.52
5 years agoHelpful | Level 5
I have been having the same issues since june 3., i hope they are working on a fix. if not the app is useless for me.
- Scott B.525 years agoHelpful | Level 5
I am pretty sure the issue is with the location services. This happened a few years ago and the same thing appears to be happening.
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