Forum Discussion

AlexRose69's avatar
AlexRose69
New member | Level 1
12 months ago

Issues with Uploading Large HD Videos to Dropbox

 Hi Dropbox Support Team, I hope you’re doing well. I’ve been facing persistent issues when uploading large HD videos to Dropbox, and it’s been impacting my workflow significantly. Here’s what I’m e...
desktop
upload
Web
Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
11 months ago

Hi AlexRose69 and welcome to the Dropbox Community. 

Thank you for reaching out and sharing the details of the issues you're facing with uploading large HD videos to Dropbox. That definitely sounds frustrating, especially when your workflow is being impacted.

I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. I’m so glad you’ve already checked a few important things like app updates and internet stability. Here are a few other things you can try that might help:

  1. Try pausing other uploads/activities while uploading large files to avoid bandwidth interference.

  2. Use the Dropbox desktop app instead of the web interface for more reliable uploads.

  3. Consider compressing or splitting files to see if that improves the upload speed or reduces the risk of failures.

 

Or perhaps the issue been resolved for you, or are you still experiencing difficulties with uploads? Let me know, and I’d be happy to assist further. 🚀

Looking forward to hearing from you, 

T 😸 (Dropbox Community Manager)

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