Forum Discussion

blindbat84's avatar
blindbat84
Explorer | Level 3
3 years ago

I've been banned from sharing links. What can I do?

So, I have been banned from sharing links from Dropbox for years, I never did get any understanding of why, I never got an email about it and just dug back through to see if I had gotten anything, bu...
Error Messages
Share
shared links
jacqueakhan's avatar
jacqueakhan
Explorer | Level 3
2 years ago
Could you please help me with this issue as well? I have a shared folder that the members practice music with and several members can no longer receive updates and as one of the admins I am also unable to add new members.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jacqueakhan, sorry to hear about this.

 

I just sent you an email, so we'll continue there.

  • Hendrik Tibboel 's avatar
    Hendrik Tibboel
    Explorer | Level 4
    2 years ago
    I have exactly the same problem, created another email via the browser, but I keep getting a message that I am a "banned member". Do you please have a solution for me too?
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi there Hendrik Tibboel  - sorry to hear about this.

       

      Could you clarify how long you've been getting this error message and send us a screenshot so that we can have a visual too? 

       

      Thanks!

      • Hendrik Tibboel 's avatar
        Hendrik Tibboel
        Explorer | Level 4
        2 years ago
        I sent two screenshots by email

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!