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BG Mahesh's avatar
BG Mahesh
Explorer | Level 3
3 years ago

Migrating from Mac to Mac using Migration Tool

Greetings,

 

MacBook Pro (old machine): OS 12.6.5

MacBook Air (new machine): OS 13.3.1

 

1. I have been using Dropbox to backup my files on my MacBook Pro, all my files are online and only the ones I use is made available offline

2. I used "Migrant Assistant" to migrate to a new MacBook Air, so the folders & files in Documents, Downloads, Desktop are seen on my new Mac.

3. I am unable to setup Dropbox on my new MacBook Air. I get the error from Dropbox App which says "cannot setup the folders" (Desktop, Downloads, Documents)

 

For eg it is asking me to move "Move Desktop folder to its original location, then try again" 

4. When I click on the Dropbox icon on the toolbar, it says "Upgrade to the latest version of dropbox", but I had downloaded the app just then on MacBook air.

 

I don't know what to do. Please advise.

 

regards,

 

Mahesh

desktop
Dropbox Backup
Dropbox Plus
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24 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, we appreciate any feedback on how to improve the Dropbox service, and we take all comments into consideration.

  • BG Mahesh's avatar
    BG Mahesh
    Explorer | Level 3
    3 years ago

     

    fssbob - Dropbox App on this version of MacOS clearly says the path is hardcoded, we cannot change the path 😞

     

  • fssbob's avatar
    fssbob
    Collaborator | Level 10
    3 years ago

    BG Mahesh Yes, that's correct. I'm not sure what I said that sounded different. I gave you two ways to quickly reach the folder in Finder, but its location is fixed.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey BG Mahesh, are you still having issues with this?

     

    If so, could you try these steps to reset your computer's OS folder and let us know if they helped?

     

    1. Click the Dropbox icon in your menu bar.
    2. Click your profile picture or initials.
    3. Click Preferences.
    4. Click the Accounts tab.
    5. Press the Option key (on Mac) and at the same time click the Reset OS folders locations button.
    6. Click Continue to proceed.

    Thanks!

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