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missing folders from a shared folder
Hi all! Data has disappeared from the shared directory...... Part of the shared directory and sub directory disappeared. The missing directories are not even in the deleted folders (trash). This applies to files directly on the disk, but also to files visible via the web.
Thank you for advise.
I finally accepted this solution. I re-uploaded the missing files to the shared directory. I was able to get them from a TimeMachine (MacBook) backup in an older version.
Thank you for all for cooperations and advise.
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- Hannah
Dropbox Community Moderator
Hmm, are you on a Dropbox Business team?
If the event mentions a mass move, is it possible that the files were just moved and not deleted?
If you search for them from the search bar at the top of your 'all files' page, are you able to locate them?
Hi Hanna,
Yes, we are on a business plan. In terms of the move, here's what I mentioned in my initial post to the forum, soon after updating to Mac OS Sonoma "Folders moved from our shared folder structure to unexpected locations and were no longer accessible to teammates. I've been slowly trying to move everything back into place, but it was a lot of files and is taking a long time."
- Hannah
Oh I see. Is it possible that you're referring to this update of your team structure?
Unfortunately, I can't find the missing file under Events or Deleted. Any other suggestions
Hello Hannah
There is no record of the folder and I have gone back 2 years to find it. No activity is shown in the events.
I really need your help to find this folder
