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wailnguitars's avatar
wailnguitars
Explorer | Level 3
2 years ago

My backup is stuck on the last 1% of syncing

I have a backup that is stuck on the last 1% of syncing. I have paused and restarted the sync, restarted my computer, cleared the dropbox cache, and cant figure out why it wont finish.  Dropbox suppo...
desktop
Dropbox Backup
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey wailnguitars, hope it’s OK if I jump in. 

 

Can you please resume syncing once again, click on the Dropbox icon in your menu bar, and then go to your “Sync History”? Are you seeing more details on the issue there?

 

If the Dropbox app still shows stuck backing up the last 1%, please upload a small file to your Dropbox backup, and then let me know if it syncs online. I’d like to see if the app is stuck syncing specific files, or if nothing syncs at all.

wailnguitars's avatar
wailnguitars
Explorer | Level 3
2 years ago

Nancy I don't see a "Sync History" section, but I do see an "Activity" section, and there is nothing in there.

I put a small image file in the folder that is backing up, and hours have gone by without it syncing online.

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