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emihar's avatar
emihar
New member | Level 2
1 day ago

My Backup online shows as 0 bytes. What is happening?

Hi I was able to download the Dropbox App for my surface pro and setup the backup. After successfully backing up, the dropbox online says my "Desktop" "Documents" & "Downloads" backed up but there ar...
Computer Backup
desktop
windows
emihar's avatar
emihar
New member | Level 2
3 hours ago

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 hours ago

    Did you reboot your computer at all since you first set it up emihar? If you did and this persists, you can try logging out of your account through the app's preferences and then back in. 

    Let me know if the app gets stuck at 'updating 2 files' again and we'll take it from there.

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