Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

khohx's avatar
khohx
New member | Level 2
1 month ago
Solved

My files are online-only but they're still available on my computer

Hello, I use  professional database with my account. I connected the Pro folder so I could share files from my computer. I changed the storage mode from "available offline" to "online only," but th...
desktop
Storage space
sync
  • Rich's avatar
    Rich
    1 month ago
    khohx wrote:

    ... when i right click on the folder it show this size (20.4GO, first capture) which is the correct size of what i need ...

    The screenshot from Windows would be the one I would trust above all others.Iit shows that while the size of the Dropbox is 20.4 GB, the actual size of the folder on your disk is only 16 KB. That would indicate that all of your Dropbox files are indeed set as Online-only.

khohx's avatar
khohx
New member | Level 2
1 month ago

Hi thanks for your answer. The DB version is 238.4.6075, and i work on window 11 pro 64b (version 10.0.22631). I don't have access to the files i unchecked but when i right click on the folder it show this size (20.4GO, first capture) which is the correct size of what i need but when i use wiztree to see the actual folder size it says 502GO (second capture) which is the previous size

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
1 month ago
khohx wrote:

... when i right click on the folder it show this size (20.4GO, first capture) which is the correct size of what i need ...

The screenshot from Windows would be the one I would trust above all others.Iit shows that while the size of the Dropbox is 20.4 GB, the actual size of the folder on your disk is only 16 KB. That would indicate that all of your Dropbox files are indeed set as Online-only.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!