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Forum Discussion

RichG_FL's avatar
RichG_FL
Explorer | Level 3
5 months ago

My files/folders started re-syncing on their own and I can't make them available offline.

For reasons unknown, Dropbox opted to re-sync all files and folders. After waiting hours for this syncing process to complete, countless files and folders still show in Windows Explorer that the fold...
desktop
sync
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Thanks for posting on our forum, RichG_FL, and welcome aboard.

Is there any chance these are the circular arrows that you keep seeing next to your folders in File Explorer?

If yes, then it sounds like your desktop app recently got the Dropbox for Windows update.

Can you clarify the current syncing status of your Dropbox app? 

If you right-click on these files/folders, is there any option to make them available offline from your context menu?

Keep me updated.

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