We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Naming convention not working on video files.
When logged into the web (Firefox as the browser), I set a naming convention for a folder so that it lists the Date Captured, then lists the time from the metadata: YYYY-MM-DD-HH.MM. When I did this,...
- Nancy
Dropbox Community Moderator
Hmm, this is a bit odd indeed. Can you test this via a different browser/incognito mode and let me know if the same thing happens?
I'm in Safari now.... Clicking the camera icon gives me the same UI as when I was using my Chrome browser, i.e. it shows me a "Source" field that doesn't allow me to choose a file from my computer.
I already sent an external link before in my initial message above. I’ll paste it again here:
[removed per Community Guidelines]
My automation settings are: Prepend to the file name the date and time of when the photo/video was originally taken or recorded.- Nancy
We can’t access any external links due to security reasons, I’m afraid. Can you try to send us a shared link perhaps?
If that’s not possible, let us know and we’ll find another way to investigate this further.
OK I uploaded the screenshot of my automation settings to Dropbox. Here's the link: https://www.dropbox.com/scl/fi/ksuyh3iwkjjoewuyao28x/Screenshot-2024-10-10-at-8-44-17-PM.png?rlkey=ku27r2q59m96b8ckjlcyammdx&st=qtz0nkz9&dl=0
- Jay
Just for clarification, could you attach a screenshot showing the exact automation you're using, as in, for the renaming?
Are you using the 'date uploaded' option, or the 'date captured' option, like in this image?
I'm using "date captured!"
Screenshot here: https://www.dropbox.com/scl/fi/s1yrhul6km37sjui6in00/Screenshot-2024-10-14-at-8.57.00-PM.png?rlkey=p7ibsgt8807ecajvr7yrkfuwk&st=57slcn6z&dl=0
- Jay
Thanks for the image. Do your video files have any metadata on them when viewing them through an EXIF viewer?
Hey there!
Sorry for the delay. For some reason your last message didn't trigger an email notification, so I didn't realize you'd left a comment.Re: Do your video files have any metadata on them when viewing them through an EXIF viewer?
Yes, when I swipe up on a photo or video on my iPhone, the Photos app shows me the EXIF metadata, which does indeed include the correct date for when the video was taken.
- Jay
Thanks for the info. If it does contain the 'Date Captured' metadata specifically in the video, which is what the automation is looking for, and it doesn't have the correct date when added to the folder, I'd recommend contacting the support team directly for them to investigate this matter further.
